The Meta Graph API for Instagram Webhooks is now stable, and DMs for all message types and accounts are being sent as usual. Find more details relating to the degraded service here: https://metastatus.com/ig-messenger.
Posted Jul 11, 2024 - 20:25 EDT
Identified
The Meta Graph API for Instagram Webhooks is experiencing some disruptions, which are impacting webhooks on the Messenger API for Instagram. Meta engineering teams are investigating the issue. More information can be found here https://metastatus.com/ig-messenger. We will continue to update as we learn more.
Posted Jul 11, 2024 - 18:13 EDT
Update
We are continuing to investigate this issue. This issue is impacting many Instagram and Facebook apps. We will continue to post updates as we learn more through resolution.
Posted Jul 11, 2024 - 15:16 EDT
Investigating
Some accounts might experience message-sending issues on Instagram.
We are aware of the problem and are already investigating it.
We will update you on this incident once there is any news on the subject.
Posted Jul 11, 2024 - 13:22 EDT
This incident affected: Grocers List Platform (API) and Vendor Services and Integrations (3rd Party Vendor Services).